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Frequently Asked Questions (FAQs)

Massachusetts Access to Recovery has specific eligibility requirements for individuals to enroll. Please review our Referral Page for participant eligibility criteria and our electronic form submission. (This form must be completed by the referring provider and cannot be completed by participants who wish to be referred.)

No. ATR is not a self-referral program. Everyone who wishes to participate in ATR must be connected to a professional at an organization within the recovery community who intends to work with the potential ATR participant for at least six months. That organization must refer the individual. If you are an individual seeking to receive ATR services and you’re not already connected to the recovery community, learn how to get referred.

An ATR Coordinator will meet with each participant that is referred to ATR to create a Recovery Goal Plan based on the needs of each participant. ATR Coordinators empower participants by listening to them and responding to their needs.

Absolutely! Anyone who has served in the U.S. Military is served by ATR.

Absolutely! If a woman is pregnant, postpartum, or parenting a child younger than 18 years who is living at home with her, she is one of the populations ATR is trying to reach! If she needs assistance with items for her child(ren), such as diapers, a pack-n-play, a car seat, etc., she can use her available ATR basic needs funds to purchase these items.

View our complete list of Available Services. In brief, ATR offers:

  • Basic Needs Purchasing
  • Registry of Motor Vehicles – ID’s, Drivers Licenses, Registration Fees
  • Transportation
  • Employment Training & Educational Services
  • Housing Support
  • Health & Wellness
  • Recovery Coaching

ATR follows the Federal Law, 42 CFR Part 2 Confidentiality of Substance Use Disorder Patient Records. Visit our Participant Confidentiality page for more information.

If you’re interested in becoming an ATR Provider, visit our Become an ATR Provider page for more information. Benefits of being an ATR Provider include:

  • Receive payment for services that are not presently reimbursed.
  • Receive additional revenue to support program enhancements.
  • Be part of a network that partners with participants, providers, and the state to develop a comprehensive recovery support system.
  • Receive training, capacity-building, and technical assistance from local and national consultants.

Our Become an ATR Provider page provides detailed application instructions and information you should review before applying. Questions to consider as you review these materials include:

  • What services could your organization offer ATR participants?
  • Do you have a special niche (e.g., languages spoken, multi-cultural staff, easy access by public transportation)?
  • How can you best market those services to entice participants to choose your agency?
  • What will be your process for initially meeting with these participants? Who will they call? How will they make the appointment?

Visit our Become an ATR Provider page for the provider application and supporting materials.

Payments are managed through our electronic service management system – no paper or money every changes hands.  Read our detailed Payment of Services page for in-depth instructions.

Yes, providers can ask to be removed from our Provider Network at any time. Also, if the provider has reached its capacity in terms of staff capacity to service participants, the provider can ask to have referrals temporarily suspended. Then when it is possible to begin to accept them again, we can reactivate referrals!

The Massachusetts Access to Recovery Program is always looking to provide additional services and resources for our participants. Please call Brita Loftus, ATR Program Director at (978) 261-1431 if you have new ideas for services or programs.